Charity Support Form

Are you a charity looking for help?
Please answer this form and we'll get back to you as soon as possible!

Please enter the EIN of your organization below:

No spaces, no hyphens (-)

Please enter the EIN of your organization*

Charity Name *

Name*

First Name

Last Name

Email*

Phone

I need help with: *

Question about a donation Updating my organization's information My charity is closing or opting out of receiving donations Registering for the Charity Portal

Please choose the most relevant option or options

We would be happy to help you with your question about a donation made to your organization! Please select an option below to help us understand what you need: *

Donor information for a donation I've never received my donation I'd like to sign up for E-Payments Why did I get a donation from the Givinga Foundation?

Have you tried using our donation lookup tool? *

Yes No

You can find our donation lookup tool by clicking here! You'll need the transaction ID on your check. The transaction ID is located on the check you received from the Givinga Foundation.

I found what I needed using the donation lookup tool*

Yes No

Great! We're so happy we could help you find what you need!

If possible, please provide us with the transaction ID(s) listed on your donation check paystub. It will help us get your attribution information to you faster!

The invoice number found at the bottom of your check

Please provide us with as much information about your donation as you can and we'll track it down for you! *

If you have signed up for e-payments with us before, we kindly ask that you re-register for e-payments through our Charity Portal, as we are switching from Bill.com to Stripe.

If you have not signed up for e-payments yet, this no-stress payment method is completely free to you and is the faster, safer, and more transparent way to receive donations from us!

1. If you have not already, register for the portal and claim your charity at this link; our quick verification process requires an email address, EIN, contact information, and valid ID on hand. If you have registered, please log in.

2. On the Home page, click on “Set up Electronic Payments” under the Electronic Payments section at the top.

3. Fill out the fields of the Stripe setup form, using charity details, billing information, and personal details to verify that you represent the organization. Once e-payment is set up, the “Electronic Payment” will appear under the Payment Details of the Payments page.

The Givinga Foundation is a 501c3 donor-advised fund sponsoring organization (EIN: 47-4172718) dedicated to making giving to charities easier. Account holders at the Givinga Foundation range from individuals to corporations. If you have received a donation from us, it means that one of our clients has made a donation to your organization using our platform.

Do you need additional information?

Yes No

What information do you need us to update for you? *

Address Contact Information EIN Organization name

Updated Address*

Address Line 1

Address Line 2

City

State

ZIP Code

Country

Please fill out which fields you need to be updated

Updated Primary Contact Name

First Name

Last Name

Updated Billing Contact Name

First Name

Last Name

Updated Email

Updated Phone Number

Old EIN*

Updated EIN*

IRS Letter of Determination*

No File Chosen

File uploads may not work on some mobile devices.

Current name of your organization*

Updated name of your organization*

Please provide us with your IRS Affirmation Letter*

No File Chosen

File uploads may not work on some mobile devices.

Please provide us with an IRS Letter of Affirmation listing your organization's new name

Optional-Please include any additional documentation below

No File Chosen

File uploads may not work on some mobile devices.

We're so sorry to hear that! We will remove your charity from our system and you will receive an email when we've completed it.
Please ensure that you click "submit form" below so we can get in touch with you!

Are you having issues registering for the Charity Portal?*

Yes No

Great! If you'd like to move forward with the registration, please follow this link. Our quick verification process requires an email address, EIN, contact information, and valid ID on hand. Please note that the email used to claim your charity will be registered as the Account Owner. Once you are in the portal, you can easily add and remove additional users if needed!

Please provide us with as much detail as you can so that we can help resolve the issue!*

Any error message would be helpful!

Please provide the email address you attempted to register with*

If applicable, please provide a screenshot of the page you got stuck on

No File Chosen

File uploads may not work on some mobile devices.

Is there anything else you think we should know?